This page explains how to request deletion of your account and personal data from Hayu Apps applications.
How to request deletion
- Send your request using the Request via WhatsApp or Request via Email button above.
- Include the following information:
- the name of the Hayu Apps app you use;
- the email address or phone number registered to the account;
- business name (optional);
- reason for deletion (optional).
- Our team will verify that the request comes from the rightful account owner.
- Once verification is complete, the account and related data will be deleted, and we will send you a confirmation.
Each Hayu Apps app may have a separate account. If you want to delete accounts in more than one app, list all of those apps in your request.
Data that is deleted
Account deletion covers:
- account data, such as name, email address, and phone number;
- business data stored in that account, such as transactions, products, orders, customers, and financial records.
Data that may be retained
Some data may be temporarily retained where required by laws and regulations, for example payment transaction records for tax purposes, or to resolve disputes and prevent misuse. That data will be deleted once the retention obligation ends.
Before deleting your account
- Account deletion is permanent and cannot be undone.
- Back up any business data you still need before submitting a request.
- If you have a paid subscription, make sure there are no outstanding bills.
More information about how personal data is processed is available in the Privacy Policy.